Blogs

We’ve got a lot to say. About our clients, our company, our people and things that impact the association industry. Explore our news and blog section to find everything from our unique insights to hot industry trends and more.

Ngage Management Ngage Management

Going Above and Beyond for the Client

Setting expectations is vital to providing superior customer service. And, if you go above and beyond for the client, the result is an exceptional experience.

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Amber Feldpausch, CMP, CTA Amber Feldpausch, CMP, CTA

5 Pitfalls of Event Planning and How to Avoid Them

When it comes to event planning, the way to avoid pitfalls includes ample planning time, ongoing communication, negotiation, and using the latest technology to streamline the overall process.

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Ngage Management Ngage Management

Benefits of Coffee Chats

These one-on-ones have improved Ngage employees’ professional relationships and created better work environments.

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Scott Herceg, MSML, CAE Scott Herceg, MSML, CAE

Five Steps to Successful Board Governance

Here are five steps to take to achieve successful board governance and help your association’s board of directors be the best it can be for your members.

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