Position Overview

The Director of Education and Events will be responsible for managing and providing strategic oversight of the Education and Event department.  The Director will ensure optimal efficiency, client satisfaction, strategic direction, and profitability for our clients.  As well as plan and execute successful education and event offerings.  

What will be your key responsibilities? 

• Management of Education and Event Planners/Managers to support the development and implementation of educational and event offerings for our clients 

• Develop and implement plans and objectives for the department in an effective and innovative fashion 

• Establish and maintain departmental policies and procedures 

• Provide reports in management meetings regarding departmental goals and objectives 

• Oversee departmental staffing needs in collaboration with CEO (recruitment, interviewing, hiring, and onboarding) 

• Serve as a member of Ngage’s management team and participate in Ngage’s strategic planning process to identify goals and strategy 

• Work cohesively with other Ngage departments 

• Contributes to both team and volunteer committee planning processes for educational activities by gathering, analyzing, and interpreting data to help identify the educational needs of members of the profession 

• Develop program budgets for our client events and educational offerings 

• Monitor performance for our clients against budget and ensure course correction as needed  

• Conduct review and analysis of data associated with all education, event, training, and professional development activities for our clients toward maximizing benefit to members and prospects 

• Develop and manage all client contacts associated with the education, training, and professional development 

• Identify and implement opportunities for innovation within Ngage and with potential outside partnerships 

• Identify new business opportunities, cultivate relationships with potential clients, and actively participate in proposal development and sales presentations  

• Manage and expand relationships with partners and vendors 

What qualifications are needed? 

• Certified Meeting Professional (CMP) Certification  

• 5+ years in Association Management, Education, and Events 

• 5+ of working with and leading committees made up of volunteer leadership from an association membership 

• Experience with Continuing Education and Continuing Medical Education preferred 

• Strong knowledge of adult learning initiatives 

• Comfortable with both in person and online delivery 

• Ability to work in a team environment is essential 

• High level of business acumen and ability to problem solve 

• Require strong professional customer service 

• Strong project management skills are essential 

• Strategic, analytic, and creative thinking are essential 

• Attention to detail; organization skills; ability to multi-task; interpersonal communication  

• Ability to speak effectively before groups of customers or employees  

• Experience with learning management systems  

• Excellent computer skills (Microsoft Suite, Teams, Asana, Zoom, databases) and ability to learn new software easily 

• Ability to work unpredictable hours, including some evenings and weekends 

• This position will require travel to client meetings (up to 20%)  

What’s in it for you? 

• Unlimited Vacation 

• Paid holidays, and you including additional paid time off from December 22nd through January 2nd  

• Cell phone reimbursement $60 per month 

• Voya 401(k) Retirement Plan Match 

• Medical, Dental, Vision Insurance 

• Flexible Spending Account 

• Short-term and Long-term Disability Insurance 

• Life Insurance